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Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 10, 2025
DBA / Sole Proprietor: Shige'sHome (sole proprietorship doing business as “Shige'sHome”)
Owner / Operator (Legal Name): Shigehiro Neil Suzuki
Address: 6210 Wilshire Blvd Ste 200 PMB 670, Los Angeles, CA 90048
Contact: https://www.shigeshome.com/contact

Language note: This English version controls. The Japanese text below is a convenience translation only.

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1) Who we are & scope

Shige'sHome (“we,” “us,” “our”) is a sole proprietorship (DBA) owned and operated by Shigehiro Neil Suzuki, operating shigeshome.com (the “Site”) from Los Angeles, California. This Policy explains what we collect, how we use it, how we share it, and your choices. It covers visitors, customers, and inquiries made through the Site.

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2) Definitions (used consistently)

  • Personal Information (PI): info that identifies, relates to, or could reasonably be linked to a person or household (e.g., name, email, phone, IP, purchase records).

  • Sensitive Personal Information (SPI): certain data that needs extra care (e.g., payment card details, precise geolocation, government IDs, health/biometric data). We do not collect government IDs, health, or biometrics via the Site. Payment data is handled by Stripe.
     

3) Applicability notes (California & others)

  • California (CCPA/CPRA): As of the Effective Date, we do not believe we meet the thresholds to be a “Business.” Even so, we voluntarily adopt core rights (know, delete, correct, opt-out, SPI limits as applicable). If our status changes, we will update this Policy.

  • CalOPPA / Shine the Light: We provide required disclosures; we do not share PI for third-party direct marketing.

  • US federal: COPPA: site not for <13; CAN-SPAM: marketing emails include an unsubscribe.

  • GDPR/UK GDPR: We do not target the EU/UK, but visitors may access the Site. We describe rights and transfer safeguards below.
     

4) What we collect

From you (forms/communications): name, email, phone, message content, booking/project details.
Payments (via Stripe): Stripe collects your card data directly; we receive transaction metadata (name, email, last4, amount, time).
Automatically (cookies/analytics): IP address, device/browser, pages viewed, timestamps, referrers, approximate city/region.

We do not collect government IDs, protected class data, precise GPS, or biometrics via the Site. We do not knowingly collect PI from children <13.
 

5) How we collect

  • Direct: contact/booking forms, phone or other communications.

  • Automatic: cookies, pixels, and logs (see Cookies & Tracking).

  • Service providers: Stripe (payments), Google Analytics (site analytics), hosting/email providers.
     

6) Why we use PI (purposes)

  • Provide and improve the Site and services.

  • Communicate about inquiries, quotes, bookings, and support.

  • Process payments and keep lawful records.

  • Security, fraud prevention, and legal compliance.

We do not use PI for unrelated purposes without notice or consent when required.
 

7) Cookies & Tracking (and your choices)

Types:

  • Essential (site operations).

  • Analytics (Google Analytics reports on visits and usage).

Your choices: manage cookies in your browser; use Google’s Analytics opt-out add-on.
“Do Not Sell/Share” link: [Do Not Sell/Share]
Cookie preferences: [Cookie Settings]

Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as an opt-out of sale/sharing for that browser. For details, see Section 10 and Section 12.

We do not run third-party advertising on the Site. We treat Google Analytics as a service provider and do not use it for cross-site ads.
 

8) How we share PI

We do not sell PI. We do not share PI for cross-context behavioral advertising. We disclose PI only:

  • Service providers/processors: hosting/email, Stripe (payments), Google Analytics (analytics), cloud storage/backup. They must use PI only for us and protect it.

  • Legal/safety: to comply with law, protect rights, or respond to lawful requests.

  • Business transfers: in a merger/sale, the successor must honor this Policy.

  • At your direction/with consent.

Shine the Light: We do not share PI with third parties for their direct marketing. You may still contact us for confirmation.
 

9) Your rights (we extend these broadly)

  • Know/Access: information about our PI practices and a copy of your PI.

  • Delete: ask us to delete PI, subject to legal exceptions (e.g., tax records).

  • Correct: fix inaccurate PI we hold.

  • Opt-out of sale/sharing: use [Do Not Sell/Share] or send a request; we also honor GPC.

  • Limit SPI: not applicable today; we use SPI only for necessary purposes (payments/compliance).

  • No discrimination: we will not treat you differently for exercising rights.
     

10) How to exercise your rights

Submit a request via [Request My Data], use our contact page at https://www.shigeshome.com/contact, or mail us at 6210 Wilshire Blvd Ste 200 PMB 670, Los Angeles, CA 90048.
Verification: we may ask you to confirm details we already have (e.g., last invoice date) to protect your data.
Authorized agents (CA): provide signed permission; we may verify with you directly.
Timing: we aim to respond within 45 days (extensions will be communicated).
 

11) Children

  • Under 13: our Site is not for children under 13. We do not knowingly collect PI from them. If we learn we did, we delete it.

  • Under 16 (CA): we do not sell/share PI; if that ever changed, we would require explicit opt-in first.
     

12) Security

We use reasonable administrative, technical, and physical safeguards (HTTPS, access limits, strong auth, backups).
No method is perfect. We cannot promise or guarantee absolute security.
 

13) International transfers

We operate in the United States. If you visit from abroad, your PI will be processed in the U.S. We rely on appropriate measures (e.g., provider SCCs, consent, contractual necessity) where applicable.
 

14) Retention

We keep PI only as long as needed for the purposes above and to meet legal duties. Examples: inquiry emails (about 1–2 years), GA analytics (per account setting), transaction records (about 7 years). We delete or de-identify PI when no longer needed.
 

15) Third-party links

External sites (e.g., Instagram, YouTube, Stripe) have their own privacy practices. Our Policy does not cover them. Please review their policies.
 

16) Changes to this Policy

We may update this Policy. We will post the Last Updated date above and, for material changes, provide a clear notice on the Site.
 

17) Governing law & disputes

California law governs this Policy. Venue is Los Angeles County, California, unless the law requires otherwise.
 

18) Accessibility (WCAG)

We aim to meet WCAG 2.2 AA where feasible across our Accessibility Statement (AS), Terms of Service (TOS), and this Privacy Policy (PP). We provide this Policy in alternative formats on request. Contact us at https://www.shigeshome.com/contact for assistance.

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